Member Benefits

SureCARE

PATIENT-CENTERED HEALTHCARE

All clinics have the same problem: too many patients and not enough time. SureCARE was founded by doctors, nurses, and clinicians passionate about helping people live healthy an accessible, personal, and lifelong approach to healthcare. Our clinicians are dedicated to bridging the gap in healthcare by making healthcare an integrated part of how you live your life, at home and on the go. We help our patients receive the medical care and advice they need, when they need, wherever they are. That’s healthcare for life.

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BETTER CARE FOR EVERYONE

MDLIVE provides anytime access to board-certified doctors and pediatricians from where it’s most convenient for you – home, office, or on the go. After registering, within 15 minutes you can have a virtual consult to diagnose non-emergency medical issues over the phone or through secure video on your computer or smartphone. It’s patient-centric healthcare that works for you and around your schedule.

MDLIVE is available 24 hours a day, 7 days a week, and 365 days a year, even on holidays. Use MDLIVE anytime you have a non-emergency medical condition, are unable to see your primary care provider, or when you simply prefer a convenient, cost-effective alternative to the emergency room, urgent care center, or clinic.

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PATIENT ADVOCACY BEFORE, DURING AND AFTER A HEALTHCARE EVENT

Advocating for the patient, saving our members time and money before, during and after a healthcare event — the expert people and services provided through our Karis360 services cut the chaos and confusion often associated with the healthcare marketplace.

  • Assigned Advisors that will help find the best and soonest available physicians, hospitals, and specialists.
  • Patient Advocate will work directly with the healthcare provider to cut medical cost and help create settlement discounts.
  • Personalized payment plans after full claims audit.

ID Theft & Fraud Protective Services

SECURE YOUR IDENTITY. SECURE YOUR FUTURE

Feel secure knowing that included in every available solution, you are covered by our best-in-class Fully Managed Recovery. Many providers of identity theft solutions do not offer the type of recovery you deserve! Assisted Recovery provides you with generic advice and a packet of forms for you to do the majority of the leg-work. Limited Recovery covers only a single credit card or bank account event. Semi-Managed Recovery includes abbreviated services, such as just three-way calling on your behalf.

Fully Managed Recovery encompasses every aspect of your identity theft event. You will be assigned a personal Recovery Advocate once you have become a victim. Your dedicated Recovery Advocate will work with you to create a personalized recovery plan. Then, working on your behalf, your Recovery Advocate will file paperwork, make phone calls, perform research, contact credit lenders, collection agencies, and government agencies until your identity has been restored. 24 X 7 X 365 you have online access to up to date case notes and any documents relating to recovering your identity via the Identity Care Center.

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